Researching the 2020 COVID19 crisis can contribute to understanding how information about the emergency is flowing through diverse social groups and help to improve communication for future crisis scenarios.

In the global media systems, with a multiplicity of channels and transmitters, overload of information and proliferation of fake news, an agile and efficient management of communication is indispensable to gain the cooperation of citizens to manage the crisis.

Nevertheless, the existence of singular audiences that have informative relations only to certain groups and are informed only through the so-called eco cameras are increasing. Groups are able to transfer inaccurate or untrue information to other audiences, jeopardizing the development of coordinated actions.

GO: The mission of this study is to monitor the communication management of the COVID 19 crisis during the confinement time of the emergency in Italy, Spain and the UK. A survey has been launched to monitor channels of information, sources, levels of trust and information comprehension by the general public in these three countries.

SO1: To monitor the main channels of information used by the general population regarding COVID 19
SO2: To understand the trust of the general population from diverse information sources regarding COVID 19
SO3: To evaluate the effectiveness of governmental communication by the general population
SO4: To cluster the knowledge about COVID 19 by general population

Project leader

Prof. Dr. Angeles Moreno
University Rey Juan Carlos, Spain

Can EUPRERA members still join the project?

After its first phase focused on Spain, UK and Italy, the project has now been extended to other countries. Should you be interested in joining the project, please contact Angeles Moreno.

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